To cancel your order, please contact us within 24 hours of placing it. As our jewelry is handmade to order, we cannot guarantee that production has not begun after this time.

If you wish to cancel an order after 24 hours, please note that a restocking fee of up to 25% may apply.

For more information on cancellations, please read our Shop policies .

To make any changes to your order, please contact us within 24 hours of placing it. As our jewelry is handmade to order, we cannot guarantee that your order hasn’t already been started after this time.

If you'd like to make changes after 24 hours, please note that a small fee of up to 25% may apply to cover the work already begun

For more information on changing and updating orders, please read our Shop policies .

Each piece of our jewelry is carefully crafted and inspected for quality to ensure it can withstand everyday wear. However, due to the delicate nature of dainty jewelry, it may break under significant force. If your jewelry breaks within 4 months of purchase, we offer a free repair. Depending on the extent of the damage, we may also offer an exchange for a new piece. In cases where the damage is irreparable, we reserve the right to refuse the repair and offer an alternative solution. For repairs requested after 4 months, a fee of up to $8 may apply.

To assist us in processing your repair request, we kindly ask that you provide photos of the broken jewelry. This will help us understand the cause of the damage and determine the best course of action.

Buyer is responsible for shipment costs.